Your customers have opinions. Right now, you only hear the ones that end up as reviews. Spill gives every customer a private way to tell you what they really think.
Right now, someone at your cafe is having a bad experience. Without a way to hear from them directly, their next stop is Google.
96% of unhappy customers leave without saying a word. They just disappear. Spill gives them a reason to tell you what went wrong — before they walk out for good.
By the time a problem hits Yelp, the damage is done. Spill captures complaints in real time so you can fix the issue today — not read about it next week.
There are things happening every day that your team filters out. Anonymous customer feedback surfaces the blind spots your staff can't — or won't — share.
A single negative Google review can cost a small business thousands in lost revenue. Spill intercepts unhappy customers before their frustration becomes a public scar.
When customers feel heard, they become your biggest advocates. Spill transforms a moment of frustration into a moment of connection.
Spill's smart routing nudges satisfied customers toward a Google Review, while unhappy ones share privately with you. Public reputation up. Private intelligence way up.
Create your account, add your locations, and generate branded QR codes. No technical skills needed.
Place QR codes at your counter or tables. Customers scan and share honest feedback in seconds.
Get real-time alerts, track trends in your dashboard, and resolve issues before they escalate.
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